Uptime and Productivity

Automation only becomes of great value when you can rely on your machine and
that productivity is increased.  Based on experience using the right parts,
maintenance and training are a must for effective performance of your
thermal cutting machinery. For these very reasons, HGG service is highly
focused on your uptime and productivity.

If you need support call or mail:

Customer Portal

HGG supplies parts to its machines worldwide. Both consumables and HGG original spare parts can be ordered and are shipped from the nearest HGG stock location near you. For spare parts and consumables check your configured part list in customer portal.

Training

HGG offers a range of training products to get the most out of your thermal cutting machine. Detailing and Work preparation training is focus on the software side of the machine and the digital process of creating cutting files. This training can be done online or offline.

Training

ProCAM Training

HGG offers a range of training products to get the most out of your thermal cutting machine. Detailing and Work preparation training is focus on the software side of the machine and the digital process of creating cutting files. This training can be done online or offline.

Training

Operator Training

The Operator Training is training for safety and efficiently operation of thermal cutting machine. This training can be done online or offline.

Maintenance

Production delay due to equipment malfunction is often caused by a lack of maintenance. Plan your next maintenance visit to keep up your production. An annual HGG maintenance visit reduces deterioration, upholds equipment value and extends the machine lifetime.

Training

Maintainance Visit

1. Maximize equipment uptime

2. Extend machine lifecycle

3. Increase productivity

Training

Service Support Contract

Production delay due to equipment
malfunction is often caused by a
lack of maintenance. Our Service
Support contracts are focused on
your machine output. Choose the contract that fits your needs.

Training

Gas Hose Replacement

Gas hoses are vulnerable to leakage when not replaced
biannually. Regular
inspection of the gas installation by experienced technicians is
required to ensure the safe operation of the machine.

Retrofit

A retrofit is often a small investment with a large return. Increase the machine capacity or add extra functionality such as the latest software or hardware features or a printer. A retrofit improves the reliability of your cutting machine.
Safety is improved greatly by updated safety systems. Customized to your need.

All HGG retrofit offers are tailored-fit to your need which means that you are in control of cost and gain. Extend the lifetime of your machine.

Training

Retrofit

All HGG retrofit offers are tailored-fit to your need which means that you are in control of cost and gain. Extend the lifetime of your machine.

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